Shipping + Policies
CONTACT
To say hi, request aid, arrange a private viewing, or for wholesale questions, please contact kate@chosentrade.com
OUR DEDICATION
We do our best to ensure that you receive quality handmade jewelry, authentic vintage collector’s items, and handmade crafts. We search the world for the most unique and timeless products that will hopefully continue to exist in your home as cherished goods. We support small businesses in rural areas and artisans around the world, and spend significant time documenting and caring for each article that has been equally cared for by its previous owner.
PAYMENT
We happily accept Visa, MasterCard, American Express, and Discover through PayPal. Shipments will not be made until payment is complete.
SHIPPING
We ship within 3-5 business days of receiving your order. All domestic items are shipped using UPS ground with delivery confirmation. All packages are uninsured and unfortunately we cannot assume liability for any damage or loss. If you would like to purchase insurance please let us know and additional fees will apply. Our shopping cart is set up for domestic orders only. If you are an international customer please contact us to receive a more accurate quote. If on a buying trip or on holiday, we will do everything in our power to notify you in advance, your shipment will be made promptly upon our return home.
RETURNS
We do our best to describe each garment and article fully and accurately noting condition, sizing and any flaws that might be apparent. All collection items are authentic antique clothing from the specified era and have a varied degree of wear, please take note that some signs of age may be evident. In certain cases small repairs have been made. If the item arrives and is not how we described it, please contact us and we can work out an exchange for store credit. In all other cases, we do not do refunds, credit or exchanges. Be sure to check the item's measurements carefully and compare them to a similar item you may already own to be certain of sizing.
PRIVACY
We will never share your information with anyone else.
WEB ERRORS
We try to ensure accuracy on the website but sometimes errors may occur. If this happens we reserve the right to correct the mistake, and we will take all steps to ensure that you are not inconvenienced by the error.